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CURRENTLY HIRING FOR

OPERATIONS Manager (6 month FTC)

Overview of role

Responsible for supporting the smooth day-to-day running of Curly Media from an operational, administrative and people perspective. This role sits at the heart of the business and supports the team across office & systems management, HR admin, contracting and finance / cost tracking.

Working closely with the senior team, the Operations Manager helps make sure Curly runs efficiently, that people are supported properly, and that the practical, behind-the-scenes elements of running a busy branded content agency / production company are taken care of.

This is an office-based role, with the successful candidate expected to be based in our London office  at least 3 days per week.


Tasks & Responsibilities

  • Manage and take ownership of the day-to-day running of the London office, ensuring it is a welcoming, well-organised and functional space

  • Act as the first point of contact for day-to-day operational queries, resolving issues independently where possible

  • Manage office equipment and facilities, ensuring the team has what they need to work effectively

  • Lead on onboarding new starters, including setting up equipment, emails, logins, slack and access to relevant systems and tools

  • Maintain and oversee internal systems, documents and shared drives, ensuring information is accurate and well organised

  • Support and manage HR administration (Breathe HR), including onboarding, offboarding and maintaining employee records

  • Support in the recruiting process - posting job ads, tracking applications and setting up interviews

  • Own the tracking of holiday, sickness and absence across the team

  • Support and manage the issuing of staff and freelancer contracts, ensuring documentation is in place and up to date

  • Help maintain and update internal policies and the curly handbook

  • Act as a trusted, confidential point of contact for day-to-day people and admin queries

  • Maintain clear records of contracts, rates and key dates, flagging renewals (like insurance, business rates etc.)

  • Liaise closely with production to ensure all paperwork is in place ahead of projects starting

  • Support the management of below-the-line operational cost centres (including rent, bills, salaries and equipment)

  • Track ongoing office and operational costs, flagging risks or anomalies to the commercial director

  • Support invoice processing and general financial administration in collaboration with the production and finance teams

  • Provide wider operational and administrative support to the team as required

  • Help identify, implement and improve internal processes as the business grows

Who you are 

  • You have 7 years + experience in a creative production agency.

  • You are a calm, organised and proactive presence in a fast-paced production environment

  • You are operationally minded and have a “systems” brain - keeping our internal platforms and filing systems meticulously ordered and you enjoy identifying areas to implement more efficient ways of working 

  • You are approachable, a “people person” and passionate about building a positive team culture and take pride in creating a warm, inclusive and creative working environment

  • You handle confidential information with the utmost integrity and professionalism

  • You are exceptionally organised and have a strong level of attention to detail and pride yourself on this.

  • You are highly motivated and are someone who can self-manage

  • You are happy to muck in with the team 

Salary

  • dependent on experience

Annual Leave

  • 20 days per annum (plus bank holidays)

How to apply

Email a cover note and CV to hello@curlymedialtd.com by 27th January 2026.

Everyone is welcome at curly media

curly media creates content for everyone. We can’t possibly serve audiences without first nurturing and celebrating diversity in our people and that’s why we work hard to create an inclusive culture for everyone.